Diversity, Equity & Inclusion
At AAA, we’re all in.
An employee of AAA stands in a AAA branch

We are passionate and committed to grow and maintain a highly diverse, equitable, and inclusive workplace. One that reflects the world that we live in, and the Members and communities we serve.

One where everyone has the opportunity to realize their full potential and to do their best—without barriers. Enriching us as a company and influencing our culture.

One that helps to define our ever-renewing commitment to DE&I.

Advancing workplace diversity, equity, and inclusion is more important today than ever before, and our ongoing efforts this year set the stage for years to come. You can review some of the more significant strides and accomplishments we’ve made by viewing our ESG Report 2022.


What AAA Team Members Say About Diversity, Equity and Inclusion

Headshot of Edna McGuire, Manager, Member Service Center, Sales and Service at AAA NCNU

Director, Member Service Center, Sales and Service

Salt Lake City, Utah

a headshot of Joshua Beverly

ERS Automotive Field Representative

Fresno, California

Headshot of Michael Honeycutt, Manager, Analytics at AAA NCNU

Senior Director, Accounting

Walnut Creek, California

Headshot of John Kane Cruger, Jr., Manager, Business Analysis and Member Experience Branch Operations at AAA NCNU

Director, Retail Branch Operations

Walnut Creek, California

Headshot of Cassandra "Tonie" Parks, Member Experience Team Lead at AAA NCNU

Member Experience Team Lead

Pinole, California

Employee Resource Groups

At AAA, Employee Resource Groups (ERG) are groups of Team Members who actively engage around a unifying mission. These ​ internal communities connect Team Members across the organization. Their mission is to promote the well-being of our company and develop mutually beneficial relationships with the communities we serve.


Women Empower logo

The Woman Empower group ensures Team Members are empowered to make AAA the number one place for women to work, and the leading voice for gender equity in the corporate world.

DAWN logo

The vision of the DAWN Resource Group is to advance awareness, education and inclusion for Team Members and Members with disabilities at AAA.

Pride LGBTQ & Allies

AAA PRIDE ERG focuses on inclusion. Come develop stronger, deeper relationships with your LGBTQ counterparts and LGBTQ allies. This ERG will provide valuable resources and a space for Team Members to learn how to best support LGBTQ Team Members, family, and Members.

Parents at AAA logo

Parents@AAA Employee Resource Group is a community of Team Members who provide resources, share experiences and information, and are a voice of support for all types of families at AAA. Our goal is to create awareness and support to enable Team Members to have a successful career and work life balance while at AAA.

Unidos logo

Unidos means united, and that's at the heart of this Employee Resource Group's goal of raising awareness to support the Hispanic and Latino(a) community at AAA. Unidos will allow AAA to better position products and services, support Community Impact, and enhance volunteerism by uniting Team Members to support their leadership and career development goals.

Excel Engagement in Cultural Excellence & Leadership logo

Excel will foster professional development and career opportunities for Black Team Members and Allies alike across AAA. We are committed to celebrating black excellence and culture while supporting AAA’s diversity, equity, and inclusion vision.

Valor at AAA logo

Valor represents veterans and active members of our United States Armed Forces to maximize shared values and further leadership capability and depth within AAA.

Ascend at AAA logo

ASCEND leverages the capabilities, culture, and core values of AAA to serve the needs of Members and Team Members who are passionate about Asia’s diverse people, cultural heritage, and traditions.

Evolv at AAA logo

EVOLV is on a mission to leverage the capabilities, culture and core values of AAA to serve the evolving needs of the next generation of Member and Team Members.