Diversity, Equity & Inclusion


We are passionate about maintaining a diverse, equitable, and inclusive workplace that reflects our Members and the communities we serve and fostering an environment in which everyone can realize their full potential and grow without barriers. We celebrate our differences as they make us stronger. We believe that each of us enriches our culture by contributing unique perspectives, valuable insights, and key strengths. We want all Team Members to feel valued, respected, and supported.



Headshot of Edna McGuire, Manager, Member Service Center, Sales and Service at AAA NCNU

Edna McGuire

Director, Member Service Center, Sales and Service

Salt Lake City, Utah

a headshot of Joshua Beverly

Joshua Beverly

ERS Automotive Field Representative

Fresno, California

Headshot of Michael Honeycutt, Manager, Analytics at AAA NCNU

Michael Honeycutt

Senior Director, Accounting

Walnut Creek, California

Headshot of John Kane Cruger, Jr., Manager, Business Analysis and Member Experience Branch Operations at AAA NCNU

John Kane Cruger, Jr.

Director, Branch Systems - Branch Operations

Walnut Creek, California

Headshot of Cassandra "Tonie" Parks, Member Experience Team Lead at AAA NCNU

Cassandra "Tonie" Parks

Member Experience Team Lead

Pinole, California


At AAA, Business Resource Groups (BRG) are groups of Team Members who actively engage around a unifying mission. These ​ internal communities connect Team Members across the organization. Their mission is to promote the well-being of our company and develop mutually beneficial relationships with the communities we serve.

The Woman.Empower group ensures Team Members are empowered to make AAA the number one place for women to work, and the leading voice for gender equity in the corporate world.

The vision of the DAWN Resource Group is to advance awareness, education and inclusion for Team Members and Members with disabilities at AAA.

AAA PRIDE BRG focuses on inclusion. Come develop stronger, deeper relationships with your LGBTQ counterparts and LGBTQ allies. This BRG will provide valuable resources and a space for Team Members to learn how to best support LGBTQ Team Members, family, and Members.

Parents@AAA business resource group is a community of Team Members who provide resources, share experiences and information, and are a voice of support for all types of families at AAA. Our goal is to create awareness and support to enable Team Members to have a successful career and work life balance while at AAA.

Unidos means united, and that's at the heart of this Business Resource Group's goal of raising awareness to support the Hispanic and Latino(a) community at AAA. Unidos will allow AAA to better position products and services, support Community Impact, and enhance volunteerism by uniting Team Members to support their leadership and career development goals.

Excel will foster professional development and career opportunities for Black Team Members and Allies alike across AAA. We are committed to celebrating black excellence and culture while supporting AAA’s diversity, equity, and inclusion vision.

Valor represents veterans and active members of our United States Armed Forces to maximize shared values and further leadership capability and depth within AAA.

ASCEND leverages the capabilities, culture, and core values of AAA to serve the needs of Members and Team Members who are passionate about Asia’s diverse people, cultural heritage, and traditions.

EVOLV is on a mission to leverage the capabilities, culture and core values of AAA to serve the evolving needs of the next generation of Member and Team Members.